This online shop is using cookies to give you the best shopping experience. Thereby for example the session information or language setting are stored on your computer. Without cookies the range of the online shop's functionality is limited. If you do not agree, please click here. x

Order Process - Shipping, Payment, Delivery Time

Order Process - further information


Shipping:
Standard delivery cost for our small parts will be shipped either by DHL or DPD. Goods will be shipped usually within one business day.

Large components such as our photovoltaic kits will be shipped by freight carrier. The shipping costs will be calculated individually. The components of the kits will always be put together individually to fit your projectContact us, we will submit a quotation.

The EU shipping costs depends on size and number of parts.

Payment:
Payment options are given in our shop for each individual item

Bill:
You will receive a proper invoice including 19% VAT.

EU Customers with existing EU VAT number received the goods as intra-Community delivery with 0% VAT.

Payment:

You can pay by:

- Paypal

- Prepayment (T/T)

- Paypal Plus

- Amazon Pay

Shipping costs:
The shipping costs for small parts flat rate is € 4.90 as insured DPD package within Germany. Within the EU costs are 17.90. 

The shipping costs for photovoltaic kits are calculated individually.

Shipping Time:
Goods will be shipped usually within one business day if markes as available in our shop. Shipping time by the parcel service within Germany is usually 1 - 2 days after send out from our company.

The delivery time for international shipping varies by location. Terms can be viewed under the following link at GLS:Run Time GLS

Data protection and Privacy:
Protecting your personal data is important for us. Our privacy practices are in accordance with the Federal Data Protection Act (BDSG) and the Teleservices Data Protection Act (TDDSG).

The customer consents to the electronic storage of the transmitted personal data.

We are entitled to for contract execution necessary data to switched for this purpose third parties (contractors, banks, etc.) to pass. A passing on to those third parties who are not involved in the contract, does not take place.

Further information can be found here in our Privacy & liability.
Right of Withdrawal:

Revocation and return for consumer, refer to the section Cancellation and return.

* incl. tax, plus shipping